Privacy Policy
Effective Date: January, 26, 2026
This Privacy Policy explains how we collect, use, and protect information when you visit our website. This policy applies only to our website and not to information shared in counseling sessions or through our secure clinical systems.
Who We Are
Arise Counseling and Consulting is a group counseling practice located in Louisiana.
Address: 218 Rue Louis XIV Suite E, Lafayette, LA 70508
Phone: 337-385-9430
Email: christy@arisecounselingla.com
If you have questions about this Privacy Policy, please contact us using the information above.
Information We Collect Through This Website
When you visit or use our website, we may collect the following types of information:
Information You Choose to Share
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Your name
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Email address
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Phone number
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Information you submit through contact or appointment request forms
Please note: Do not submit sensitive personal or clinical information through this website.
Information Collected Automatically
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IP address
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Browser type and device information
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Pages visited and time spent on the site
This information helps us understand how our website is used and how we can improve it.
How We Use Your Information
We use information collected through this website to:
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Respond to inquiries
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Schedule or coordinate appointments
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Communicate about our services
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Improve website performance and usability
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Meet legal or administrative requirements
Submitting information through this website does not establish a therapist–client relationship.
HIPAA and Counseling Confidentiality
Your privacy in counseling is protected by state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA). However, this website is not a secure method for communicating protected health information (PHI).
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Information submitted through this website is not considered part of your clinical record
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Please do not include detailed personal, medical, or mental health information in website forms or emails
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Therapy-related communications should take place through our secure client portal or during sessions
A full Notice of Privacy Practices related to HIPAA will be provided to clients during the intake process.
Group Practice and Administrative Access
Our practice includes multiple clinicians and administrative staff. Information submitted through the website may be viewed by appropriate staff members for scheduling, intake, or administrative purposes.
Sharing of Information
We do not sell or rent your personal information.
We may share limited information:
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With administrative staff for scheduling and operations
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With third-party service providers that help us operate our website, email, scheduling, or payment systems
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When required by law, court order, or professional obligation
All third-party service providers are expected to maintain appropriate privacy and security standards.
Third-Party Services
Our website may use third-party tools such as:
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Website hosting services
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Online scheduling software
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Email communication tools
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Website analytics (such as Google Analytics)
These services may collect information according to their own privacy policies. We encourage you to review those policies if you have concerns.
Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality and understand website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
Data Security
We take reasonable steps to protect the information submitted through our website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website without parental consent.
Your Rights
You may request to:
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Access the personal information you have submitted through the website
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Correct inaccurate information
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Request deletion of website-submitted information, when appropriate
To make a request, please contact us using the information listed below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
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Christy Romero LPC, LLC d/b/a Arise Counseling and Consulting
337-385-9430
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This Privacy Policy is intended to comply with applicable federal laws, including HIPAA, and Louisiana privacy requirements related to counseling practices and websites.